Oakley Recruitment is working in partnership with an established organisation based in Lichfield. This is an excellent opportunity to join the team as an Administrator on a 9-month FTC on a part-time basis. Culture and Environment Our clients culture is warm and welcoming, with a genuine family feel. Theyve created a fun and supportive working environment, but theyre equally hardworking and committed to delivering results. The team consistently goes above and beyond to provide an exceptional service to their clients. Adding to the atmosphere, the office is also home to two beautiful dogs who are very much part of the team. Personality The ideal candidate will be able to work independently as well as part of a team, have great people and inter personal skills, ensuring good communication with professional phone etiquette. You will be a true team player and a knowledgable sharer who works for the benefit of the overall team. Reward hours Part time hours 18 hours per week (Mon Wed 9am 3pm) 22 days holiday, plus bank holidays (prorota) Opportunity to join a friendly, family-run business Long-term opportunity, with the potential for a permanent position for the right candidate Flexible part-time hours Job Role: Managing incoming calls with professional phone manner and directing enquiries Demonstrating ownership of complaints and resolving professional and promptly Organising and maintaining files, records, and documents both digitally and mannually Assisting with scheduling appointments, meetings, and coordinating calendars for the Director and team Ensuring safe removal of sensitive/confidential waste Data entry using Microsoft Excel, Microsoft Word and bookkeeping software Skills and experience: Previous experience in an administrative role Excellent accuracy and attention to detail Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) Bookkeeping or finance experience is an advantage but not essential Excellent communication skills Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.