Are you a natural people person with a passion for delivering exceptional guest experiences? Were looking for a welcoming and customer-focused Assistant Front of House Manager to join our professional front of house team at a stunning five-star venue and luxury retreat.
What youll be doing:
* Supporting the Front of House Manager in the day-to-day running of reception, guest services and concierge.
* Being the warm and professional face that greets guests on arrival and ensures their needs are met throughout their stay.
* Leading, motivating and supporting the Front of House team.
* Assisting with rota planning, team briefings and 1:1 meetings.
* Acting as the key decision maker and point of contact in the absence of the Front of House Manager.
About you:
* Previous experience in a front office or guest services leadership role.
* Confident in leading a team and making decisions.
* Strong customer service skills, with a genuine passion for hospitality.
* Flexible and happy to work a rota, including early, late and occasional night shifts.
Whats in it for you:
1. Free use of award-winning leisure facilities including spa, golf course and gym.
2. Complimentary meal on duty in the staff canteen.
3. Subsidised shuttle bus from ...