London North West University Healthcare NHS Trust
Maternity & Neonates Service Manager
The closing date is 30 December 2025
Work in partnership with the General Manager, Obstetricians and Midwifery team, to provide both operational and governance business support and support in the development and implementation of the Service's strategic objectives.
Main duties of the job
* Responsible for the overall safe and smooth delivery of identified services as set out in the Trust business plan, national service frameworks and contractual commitments with CCGs and NHS England
* Prepare and action improvement plans as and when required to improve the quality of care and patient experience
* Responsible for delivering relevant performance targets and metrics, including clinical outcome objectives and service line reporting
* Support the Specialty Manager to facilitate service provision across sites, ensuring the Trust offers a safe, effective, well‑led, responsive and caring service. In doing so, meet KPIs and quality indicators set by commissioners locally and nationally
* Ensure that public and patient user views are considered in the planning and monitoring of services
* Engage and influence senior clinical team in the achievement of service objectives
About us
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
* Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top‑rated hyper‑acute stroke unit and one of only three hyper‑acute rehabilitation units in the UK
* St Mark's Hospital: an internationally renowned specialist centre for bowel disease
* Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
* Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Job responsibilities
To view the main responsibility, please see the attached the Job Description and Person Specification.
Person Specification
Education & Qualifications
* Educated to degree level or equivalent
* Evidence of continued professional development
* Project management
* Evidence of continuing Professional development e.g. Masters
Knowledge & Experience
* NHS operational management experience at Band 6 or above and up‑to‑date knowledge of NHS policy
* Staff management and leadership experience
* Experience of project management within the NHS
* Involvement in budget Management
* Experience in assistance with delivering NHS targets
* Experience of building rapport and credibility with senior clinical and managerial teams in the delivery of performance targets, service delivery and change programmes
* Thorough understanding of risk, governance and maternity quality agenda
* Experience of working within Maternity Services
* Experience of undertaking governance related activities such as managing complaints or incidents
Skills, Abilities & Attributes
* Demonstrable experience of writing quality reports
* Ability to cope with large workloads, work under pressure, prioritise and meet deadlines
* Relevant training or experience of coaching staff
* IT literate
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
London North West University Healthcare NHS Trust
Address
Northwick Park/Central Middlesex/Ealing hospitals
Contract
Permanent
Working pattern
Full‑time
Reference number
337-NP-9274DG
Job locations
Northwick Park/Central Middlesex/Ealing hospitals
Salary
£53,751 to £60,651 a year inclusive of HCAS pro‑rata
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