Job Description
TEMPORARY TO PERMANENT CUSTOMER SERVICES/SALES ORDER PROCESSING JOB SCUNTHORPE UPTO 30K
Your new companyLooking for a temporary to permanent Customer Service/Sales Order processing job? Come and work with a new team in a very busy manufacturing business in Scunthorpe!We are looking for a proactive and detail-oriented Sales & Administration Coordinator to support our internal teams and contribute to an exceptional customer experience. This role is ideal for someone who thrives in a fast-paced environment, enjoys taking ownership of tasks, and is confident in communicating with both customers and internal departments.Key Responsibilities
* Assist the sales and administration team with day-to-day operational duties.
* Process and revise customer sales orders accurately.
* Prepare, update, and email sales quotations to customers.
* Handle customer enquiries via phone and email.
* Deliver high-quality customer service at all times.
* Prepare and maintain Excel-based reports for carriers and customers.
* Liaise with carriers to obtain proof of delivery and resolve non-delivery issues.
* Address and resolve sales invoice queries efficiently.
* Convert orders into invoices within the ERP system.
* Manage general customer correspondence and incoming inbox enquiries.
* Maintain accurate and up-to-date CRM/ERP records
What we are looking for :-
* Exceptional attention to detail with a focus on accuracy.
* Confident user of Microsoft Office, especially Excel and Outlook.
* Previous experience with ERP systems is an advantage (not essential).
* Strong organisational skills and effective communication abilities.
* Proven background in delivering excellent customer service.
* Ability to prioritise, manage time effectively, and work independently.
What you'll get in returnA great team!25 days holiday plus statsFree parkingAnnual bonus4 o clock finish on a Friday
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4773870