As the first overseas subsidiary of BYD group, our main focus is to provide European customers with new energy vehicles, rechargeable batteries, solar panels, energy storage systems and other new energy products, as well as related after-sales services.
About the role:
We are seeking a highly motivated and customer-focused Auto Insurance Specialist to join our dynamic team. The ideal candidate will explore the best practices and tools to streamline the project management by analysing and improving auto insurance business performance, coordinating with internal departments, managing the relationship with insurance companies and dealers.
Key Responsibilities:
1. Auto insurance business analysis and improvement
* Analyse the auto insurance penetration rate of dealers and collect feedback from dealers.
* Improve the function of insurance exchange platform and product coverage.
* Optimize customer journey and insurers matrix.
2. Internal communication and team coordination
* Coordinate the financial reconciliation between dealers and local NSC.
* Coordinate internal departments and resources (Finance,legal,IT,etc.)to solve issues related to auto insurance.
3. Relationship management with insurance companies and dealers
* Build and maintain a sound relationship with existing insurers.
* Explore new business opportunities with new insurers.
* Maintain the relationship with dealers.
4. Project management
* Apply specific knowledge, skills, methodologies, and techniques to plan, execute, monitor, and supervise system projects in different countries and ensure successful outcomes within set timeframes.
Qualifications and Skills:
Education
* Bachelor's degree in Business administration, Finance, Insurance, or a related field.
Experience
* At least 1 year proven track record in auto insurance sales, customer journey, or underwriting.
* Familiarity with the status quo of auto insurance of major markets in Europe.
Technical Skills
* Proficient in Microsoft Office (Word, Excel, Outlook).
* Deep understanding of auto insurance products and post-insurance services.
Soft Skills
* Excellent oral and written communication skills.
* Strong sales, negotiation, and interpersonal skills.
* Exceptional customer orientation and problem-solving skills.
* Ability to work independently and as part of a team in a fast-paced environment.
Benefits
* Performance and experience-based competitive remuneration.
* Scottish Widow workplace pension.
* 25 days paid holidays + public holidays.
* Department & company wide teambuilding events.
* An exciting opportunity to lead the European transition to Zero Emissions transportation and de-carbonization of the economy.