Linnaeus East Langton, England, United Kingdom
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Linnaeus East Langton, England, United Kingdom
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If you are a current Linnaeus Associate, you will need to apply internally. In order to do this, please contact our Talent Acquisition team (details can be found via The Link) and someone will be in touch to discuss and progress your application.
We have an exciting opportunity for passionate Client Care Associate at our branch in Market Harborough and are seeking that special someone who enjoys helping people, to join our team. The hours are full-time and can be spread over 4 or 5 days.
The Client Care Associates play a pivotal role within our team. They are responsible for the day to day running of our busy reception area, providing a first-class service to our clients and supporting our clinical teams. This role will not only give you the opportunity to develop your customer care skills, in addition to this, we will support and develop you with CPD programs to enhance your skills and capability as we believe in career development for all our associates.
Did we mention you also get the chance to cuddle the patients too!
* Passionate about customer care, ideally with a strong customer service background
* Ability to communicate with clients either face to face, over the telephone or our online portal
* Attention to detail and able to prioritise tasks
* Empathetic, approachable, friendly with a positive attitude
Who we are:
Rutland Veterinary Centre is a first opinion veterinary practice with 5 branches and a hospital in the surrounding area. We pride ourselves in offering on-site emergency care, 24 hours a day, 365 days a year.
Our dedicated team of clinical and non-clinical staff provide high standards of care to our patients and our clients.
We support many local pet charities and are heavily involved in the local community.
What we offer:
* 40 hours plus 1:3 Saturdays. Hours can be worked over 4 or 5 days.
* 25 days annual leave plus Birthday Day
* Life assurance 4 x salary
* Pension Scheme 3% employer, 5% employee contributions Salary Sacrifice
* Enhanced Sick Pay
* Enhanced Family Leave
* E-cars Salary Sacrifice
* Cycle to Work Scheme Salary Sacrifice (perm only)
* Refer a Friend
* Pet Insurance Discount & substantial staff discount if you register your pets with us
* Discount Platform – Benefits Hub
* Reduced Gym Membership (Pure Gym)
* Associate Assistance Programme
* Eye Care Scheme
* Headspace
* Annual Flu Voucher
At Linnaeus, we are committed to supporting the physical and mental health of all our Associates. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Program which is available for everyone.
Part of an amazing global family
Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best – caring for pets. We are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team. Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.
The future of the veterinary world is at the heart of everything we do. We are all individual but two important things bring us together: a commitment to excellence and our passion to make A BETTER WORLD FOR PETS.
Linnaeus is owned by Mars, that makes us part of their 70,000 Veterinary Health Associates who spend their days thinking about the 400 million pets of the world and how to improve their lives. Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best – caring for pets.
Our Associates are fundamental to our success and we are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team.
Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.
Linnaeus is an equal-opportunity employer, and all qualified applicants will receive consideration for employment, we are committed to fostering a culture that is inclusive and diverse for all our associates.
If you would like to apply for this role, please click the Apply Button or for more information, please feel free to reach out directly to our Talent Acquisition team at careers@linnaeusgroup.co.uk
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
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Other
* Industries
Veterinary Services
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