DVLA Enforcement Officer
Location: Northern Ireland - DVLA Mallusk Road
Here at NSL we are not just the “parking people”; but market leaders in our industry. Our team of highly trained frontline colleagues and back-office support team members provide outsourced business services to the public and private sectors. These include comprehensive parking and street management solutions that contribute to creating a great place to work and live. Our Enforcement Officers play a big part by removing untaxed vehicles on behalf of the DVLA.
This is a full-time night position, temporary role on a five-month contract.
What does a DVLA Enforcement Officer Do?
* Liaises with members of the public and give advice regarding clamping and fines.
* Advises the public on payment methods and other issues regarding enforcement action taken on their vehicle. Work alongside other agencies when required including Police DVLA and VOSA.
* Deals with enquiries from the public regarding enforcement action and ensures the relevant information packs are available.
* Ensures all vehicles and enforcement equipment is serviced and fit for purpose reporting faults to the Manager. Completes daily reports regarding activities.
What do you need to be a DVLA Enforcement Officer?
* Full UK Driving Licence
* Excellent Communication Skills
* Self Motivated
* Customer Focused
* Ability to work shifts
* Ability to work on own initiative
* Previous experience in a similar role would be ideal but not essential
What’s in it for you?
* Competitive rates of pay
* Staff benefits designed to suit your lifestyle – from discounts on retail shopping travel and socialising to health & wellbeing
* Excellent Reward & Recognition Scheme
* Enhanced Maternity & Paternity package [subject to eligibility criteria]
* First Class Training & Development Opportunities
* Pension Scheme
* Full Uniform provided.
* 28 days’ holiday including bank holidays.
* Regular overtime [optional]
* Flexible night shift patterns from 6pm-6am
We are an equal opportunity employer which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes and we’re committed to creating an inclusive environment for all employees.
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