Job Description
We are looking for a couple of profiles for OSS application support(mobile applications) for our telecom client.
The role holder must be a UK National as Home Office Security clearance may be required.
* OSS application support(ASG), 24 X 7 at onsite.
* Network OSS tools and systems for alerting and performance.
* Industry recognised and marketable accreditation
* In depth experience of handling & resolving operational incidents in supporting and delivering complex solutions successfully
* Act as subject matter expert for minimum of one or more systems
* Technical skills and proven experience to support system administration; relevant application knowledge specific to area
* Good knowledge of security vulnerabilities, Security hardening strategy, security concepts and protection systems.
* Extensive experience in a 24x7 real time, service support environment
* Proven extensive operational experience in planning, deploying and supporting OSS technologies across multiple vendors.
* In-depth technical understanding of OSS architecture & technologies eg alarm and performance data including packet capture and analysis
* In depth understanding of common protocols eg SNMP, DNS, ARP
* Experience of dealing with internal and external business customers, third party suppliers, and providing reliable communication between all parties.
* Experience with scripting, Eg Shell, Ansible
* Experience with Network virtualisation technologies, SDN/NFV, eg NSX
* Good awareness and understanding of the commercial aspects, implications and limitations of supporting the estate.
* Able to demonstrate discretion relating to sensitive information.