Social network you want to login/join with:
col-narrow-left
Client:
The Belfry Hotel and Resorts
Location:
Sutton Coldfield, United Kingdom
Job Category:
Other
-
EU work permit required:
Yes
col-narrow-right
Job Reference:
849a84d5c863
Job Views:
63
Posted:
15.07.2025
Expiry Date:
29.08.2025
col-wide
Job Description:
About the role
As a Receptionist for The Belfry Hotel & Resort, you will make it your number one priority to deliver an outstanding, lasting impression to all guests arriving and leaving the resort. No task is too big or small when it comes to our guests’ needs.
As a Receptionist, your responsibilities include:
* Ensuring the efficient running of reception on a daily basis
* Registering guests into the hotel and checking them out, depositing valuables
* Issuing guest keys while adhering to hotel policies
* Providing excellent guest service, resolving problems, and making guest experiences memorable
About you
The ideal candidate will have experience in a busy guest-facing role and be able to stay calm under pressure. You will also have:
* Excellent customer service skills with a genuine desire to deliver exceptional experiences
* Experience working in a hotel is preferred but not necessary
* Experience with Opera system is preferred but not essential
Belfry Benefits
* Discounted gym membership and access to fitness sessions like our Belfry running club
* Team social events throughout the year
* Belfry-wide wellness programme with external speakers focusing on 'mind, body & soul'
* The Burnt Chef Project partnership offering fully-funded counselling and mental health support
* Wagestream access to track earnings, savings, and wages when needed
* Healthcare schemes including life assurance, 24-hour GP, and health cash plans
* Employee Assistance Programme
* Commitment to the Hotelier’s Charter, demonstrating our commitment to our staff
Showing some appreciation
* Long service awards and additional paid holiday for long service
* Free meals on shift in our canteen
* Annual Belfry awards and team appreciation events
* Resort discounts across restaurants, bars, retail, and golf
* Bed & Breakfast from £35 per room
* Free staff parking
* Subsidised taxi service for non-drivers
* Live-in accommodation for up to 3 months
* Relocation bonuses
Learning & Development
* Excellent training and career opportunities
* Internal career pathways programs
* Access to The Belfry Campus Learning
* Commitment to developing staff through apprenticeship programs
Making a difference
* Belfry ESG committee dedicated to sustainability
* Support for industry, local, and national charities
* Pledges on ‘Make Good Grow’ to support good causes
#J-18808-Ljbffr