Discharge Coordinator – Part‑time (30 hours per week, 4–5 days) – internal applications only. Location: Emersons Green, Bristol.
We are looking for an experienced Administrator to join the team. Our team members are adaptable, friendly, polite and caring. They enjoy working as a team with people from different cultures and backgrounds. Do you share these values? Then we could have just the role for you.
About the role
The Discharge Coordinator covers the transition between the inpatient hospital setting and home, community or care package for adults with additional care need. Your aim is to improve the patient experience from admission to timely discharge from hospital, ensuring all health and social care needs of the patient are met. You will ensure every patient receiving care is treated as an individual and an equal partner enabling them to make choices about their own care and discharge preferences. All patients should be treated with dignity and respect throughout their pathway. You will identify delays in patient pathways and instigate appropriate action to resolve issues and facilitate discharge. You will also ensure that predicted date of discharge for patients with complex needs is communicated to all relevant members of the multi-disciplinary team, patient and carers.
Qualifications
* Good general education, GCSE/O level standard of education to include English or equivalent
* Substantial administrative experience
* Experienced team worker
* Experience of dealing with the public
* Ability to work methodically
* Excellent computer skills; use of Patient Administration System (PAS)
* Conversant with Microsoft Office packages
* Attention to detail
* Basic communication skills
* Good spoken and written English
* Numerate and literate
* Able to use initiative, and to work flexibly
* Evidence of ability to work collaboratively in a multidisciplinary team
* Ability to plan and prioritise own workload when under pressure
* Expert telephone techniqueAbility to work flexibly within the needs of the service
Benefits
* Salary: £20,576.40
* 20 days per year
* Private pension with employer and employee contributions
* Wellness supports and access to a wide range of discounted lifestyle brands
* Continuous training and development
At Practice Plus Group, we currently deliver more than 70 different healthcare services across the UK with some of these services being rated 'outstanding' by the CQC. Our healthcare services include hospitals and surgical centres and we are proud to be the UK's leading independent provider of healthcare services in over 40 prisons. We also lead the way in the design and delivery of Integrated Urgent Care.
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