Shopping Centre Operations Manager- Brighton Are you an experienced operations professional ready to lead a large, complex, and fast-transforming retail environment? We’re working with a leading global property organisation to find an experienced and people-driven Shopping Centre Operations Leader to join their team at a flagship UK asset. This is a rare opportunity to take on a senior operations role at a centre undergoing an exciting multi-year transformation, with a broad remit across hard and soft services, stakeholder management, and project delivery.
Acting as the “glue” across departments, ensuring smooth day-to-day operations while aligning with the long-term transformation strategy.
• Manage budgets across all areas of the centre, including car park and landlord costs.
• Oversee hard and soft FM, ensuring compliance and excellent customer experience.
• Leading key projects, from retailer fit-outs to centre upgrades – acting as the liaison between internal stakeholders, consultants, and tenants.
• Championing sustainability across energy usage, waste management, and compliance with ESG strategies.
• Driving compliance, risk management and health & safety across the site.
Join a progressive, globally recognised property business with 30+ flagship centres across the world.
• Play a pivotal role in the transformation of a large shopping centre and its future direction.
• Take on a highly visible, fast-paced leadership role with excellent internal exposure and career development.
• Work in a business where values come first – collaboration, respect, and development are at the heart of the culture.
Experience in operations or facilities management within a retail, commercial, or mixed-use environment.
• Proven financial acumen and the ability to manage large budgets aswell as project management experience.
• You’re confident managing service providers and liaising with tenants and partners.
Salary up to £80,000 (with flexibility for the right person), combined with a competitive benefits package.