Casualty Public Sector NDA - File Handler
Department: Claims Management
Employment Type: Permanent - Full Time
Location: Bolton
Description
The File Handler will manage a caseload of varied EL/PL cases on behalf of a number of insurance clients and public authorities. The role requires a forensic and analytical approach to employer and public liability issues together with experience and/or appreciation of the documents and evidence required in these types of cases. The case load will be a mixture of fast-track EL/ PL cases and intermediate track cases up to £100K. Cases will be handled on a delegated and non-delegated authority basis.
Key Responsibilities
* Considering concepts and merits of primary and secondary liability in employer and public liability claims.
* Handling cases, which are specific to public authority functions, such as highway claims.
* Handling matters in accordance with client SLA’s
* Initial report/review and setting strategy for the management of the claim
* Reviewing evidence (eg. Witness statements, GP records, Occupational Health/ Personnel records, property inspection reports).
* Dealing with Disclosure
* Conducting investigations.
* Conducting CMC’s and applications.
* Review and report re exchange of evidence, receipt of medical evidence, joints statements or at any other stage.
* Instructing Counsel/investigators/medical and other experts.
* Drafting questions to medical experts.
* Costs Schedules.
* Dealing with routine correspondence & reviewing matters throughout.
* Drafting in general
* Research.
* Counter Schedule.
* Pre-Trial reports.
* Attending Conferences and Trial with Counsel.
* Preparing/checking Trial Bundles.
* CRU appeal.
* To ensure compliance with the SRA Standards & Regulations.
Working Hours
35 hours per week, Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. Office location for this role can be flexible between Bolton and Bristol.
Skills, Knowledge and Expertise
Recruitment Criteria:
* Experience of handling a caseload of EL/PL files.
* Previous litigation experience.
* Meeting targets.
* Positive, confident and enthusiastic.
* Good advocacy skills.
* Excellent listening, verbal and written communication skills.
* Good client care skills and evidence of working to client guidelines on a non-delegated basis.
* Ability to prioritise work, keep to deadlines and work under pressure.
* High level of analytical skills.
* Ability to make decisions and delegate effectively.
* Ability to anticipate problems and identify solutions.
* Ability to maintain concentration and pay attention to detail.
* Driven to achieve.
* Excellent IT Skills.
* Ability to work within the Keoghs Shared Behaviour framework.
* The ability to demonstrate resilience and self-control.
Values
Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;
* We are connected
* We are dynamic
* We are innovative
* We succeed together
Benefits
* 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
* Family Cover Private Medical Insurance ( Bupa) - will automatically be at single cover level but can opt into family option within first month of joining.
* Simply Health Care Cash Plan
* WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
* Death in Service
* Critical Illness Cover
* PHI/Income Protection ( Private health insurance)
* Pension Contribution based 5% Employee / 3% Employer
* Cycle to Work Scheme*
* Tech Scheme*
* Season Ticket Loan*
* Gym Flex*
* Access to Online Discount Sites
* Discounted Gourmet Society Membership
* Discounted Tickets for Merlin Attractions nationwide
* Discounts at local retail outlets
*after successfully completing probation
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