About Us: Our Vision is to be admired for our craft, experience, and sustainability. Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now.
Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. As part of the Commercial and Data function, reporting to the Data and Insights Manager, the role is to support the delivery of actionable insight across customer, marketing, and digital performance. Working collaboratively across the business, you’ll play a key role in gathering, analysing and visualising data that informs strategic and tactical decisions. You will support campaign measurement, customer behavior analysis, and the ongoing development of dashboards and reports that help teams understand what’s working and where to optimise.
This is a hands-on role suited to someone comfortable working with Tableau, and Excel, who can balance technical analysis with clear communication of insight.
Deliver weekly and monthly performance reporting across web, marketing and customer metrics.
Support the development and maintenance of dashboards using Tableau
Assist with analysing campaign performance, on-site behaviour, and key customer journeys.
Contribute to customer insights reporting – e.g. segmentation, retention, churn analysis – to support CRM.
Collaborate with stakeholders across Marketing and E-Commerce and to ensure insight needs are met.
Strong Tableau Skills
An understanding of campaign and customer performance metrics (conversion, LTV, bounce, acquisition vs retention).
Advantageous to have experience in GA4 analysis
Build customer segments and create data selects using Bloomreach (ESP), Tableau or SQL
Supply data to end users via integrations with Bloomreach or through other means
Advantageous to have experience working with RESTful APIs to retrieve and send customer data
Comfortable working in a fast-paced environment and adapting to shifting priorities.
Passionate about data, digital journeys and customer behaviour.
Employee Discount: 70% discount across all our stores.
Season Ticket Loan: Financial support for commuting.
Cycle to Work Scheme: Encouraging eco-friendly travel.
Discounted Gym Membership with PureGym: Life Insurance: Ongoing Development: Access to Moss Learning: An online learning platform for skill enhancement.
Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates.
New Baby Gift: Celebrating important personal milestones of colleagues.
Our Hybrid Work Policy requires a minimum of 3 days in the office and 2 working from home.