Internal Sales Agent - Drive Growth, Deliver Excellence Location: Glasgow Salary:up to £35,000 Are you a confident communicator with a passion for sales and customer service? Do you thrive in a fast-paced environment where building relationships and delivering results are key? If so, we want to hear from you. Join our dynamic team as an Internal Sales Agent, where you'll manage a portfolio of customers across a defined region, drive new business, and play a pivotal role in delivering a seamless commercial experience. What You'll Be Doing Grow the Business : Proactively generate new leads and convert prospects through structured outbound calls. Customer Portfolio Management : Build strong relationships with existing customers, following a strategic call plan. Pricing & Market Insight : Price jobs within agreed guidelines and support market analysis with the DSM. Sales Administration : Handle enquiries, create accurate quotations, and manage customer interactions with professionalism and empathy. Order Management : Support order placement and ensure delivery expectations are met using our SAP system. Team Collaboration : Work closely with DSMs, CSC, and distribution teams to ensure a high level of customer satisfaction. What We're Looking For Proven experience in sales or customer service, ideally within a commercial or industrial setting. Strong communication and negotiation skills. Ability to manage multiple tasks and priorities with accuracy and efficiency. A proactive mindset with a focus on delivering value to customers. Comfortable using digital systems and tools (SAP experience is a plus). Why Join Us? Be part of a supportive, high-performing team. Opportunity to develop your career within a leading materials business. Competitive salary and benefits package. Make a real impact on customer experience and business growth. Ready to take the next step? Apply now and help us shape the future of customer excellence. Why Join Us at Heidelberg Materials? At Heidelberg Materials, we don't just offer jobs-we build careers. As a global leader in construction materials, we're committed to innovation, sustainability, and, above all, our people. Rewards & Benefits We're proud to be recognised as an Employer of Choice, with accreditations including: Armed Forces Covenant (Gold) | Disability Confident | 5% Club (Platinum) | Mates in Mind | Clear Assured | STEM Ambassador |MPQC Member Competitive Package: Salary, bonus incentives, generous pension, and life assurance Work-Life Balance: 27 days holiday (plus bank holidays), agile/flexible working, holiday purchase, and sabbatical options Family-Friendly Policies: Enhanced support for maternity, paternity, adoption, IVF, neonatal care, and menopause Inclusive Culture: Paid volunteering day and active employee communities (LGBTQ, Women in STEM, Armed Forces, and more) Wellbeing & Development: Employee Assistance Programme, retail discounts, and continuous learning opportunities