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Excellerate Group is a dynamic, technology‑led market leader for the provision of soft services across the UK and Ireland. We are an industry disrupter delivering data‑driven, use‑based services to clients across a variety of sectors. Our growing success is built on creating bespoke dynamic solutions which have the ability to evolve and flex to the needs of our clients.
Excellerate Services is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all colleagues.
Job Title: Regional Area Manager
Location: West Yorkshire (Leeds)
Reporting to: Regional Director
Salary: £33,000–£35,000 per annum, depending on experience
Opportunity
We are currently seeking an Area Manager who is passionate about service excellence, team leadership, and client satisfaction. If you are proactive, professional, and possess the ability to balance friendliness with assertiveness, this role offers an exciting opportunity to contribute to our growing success.
Key Responsibilities
* Client Relationship Management: Build and maintain strong relationships with clients, ensuring their satisfaction by delivering on contractual SLAs and KPIs.
* Operational Leadership: Oversee day‑to‑day operations across various sites, ensuring efficient service delivery by supervising team members, subcontractors, and service providers.
* Team Development: Lead, motivate, and develop your team, fostering a positive work environment that promotes retention and high performance.
* Compliance & Safety: Ensure all operations are conducted safely and in compliance with company policies, relevant legislation, and financial targets.
* Recruitment & HR: Assist in the recruitment and vetting process, ensuring alignment with company and client policies, and strictly adhere to all HR procedures.
* Coordination & Collaboration: Work closely with People Services, Payroll, and Operations teams to maintain high standards of service delivery and client satisfaction at all sites.
Role Requirements
* Right to work in the UK.
* A clean driving licence is essential for travel to various sites.
* Company car, laptop and mobile phone will be supplied.
* Hours to be discussed at interview; site visits are required daily.
Why Join Us?
We are committed to supporting our employees' well‑being and professional growth through our Employee Assistance Programme and a culture that values excellence and innovation. We also offer Cycle‑to‑Work and Refer‑a‑Friend schemes.
Referrals increase your chances of interviewing at Aylmerhall Media by 2x.
Seniority level
Mid‑Senior level
Employment type
Contract
Job function
Management
Industries
Retail
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