We are looking for a Head of Infrastructure to take ownership of our global technical environment and lead from the front.
This is a hands‑on leadership role suited to either an experienced infrastructure leader or a senior Tier 3 engineer ready to step up into management.
You will be responsible for shaping and delivering infrastructure strategy, ensuring resilience, security, performance, and cost‑efficiency across the business.
Technology Environment
* Full Microsoft stack
* Meraki / Cisco / Dell equipment
* FortiGate and Fortinet security solutions
Experience
* 3+ years’ experience leading, supervising, or managing a Tier 3 infrastructure team
* OR
* A strong Tier 3 technical specialist looking to step into a leadership role managing a global infrastructure team
* Proven experience driving or supporting ISO27001 certification
Qualifications
* No specific qualifications required – we value experience and capability over formal credentials
Key Responsibilities
* Lead and manage a global technical infrastructure team (structure to be defined)
* Define and deliver infrastructure strategy across the organisation
* Balance system resilience, security, performance, and cost to serve
* Oversee all infrastructure service contracts and maintenance schedules
* Manage and support the help desk service team
* Take full ownership of infrastructure operations and outcomes
* Confident self-starter who takes full ownership and accountability
* Proactive mindset – does not wait to be directed
* Strong sense of responsibility: the buck stops with this role
* Hands‑on leader who leads by example and drives standards
* Key expectation: be visible, engaged, and embedded within the team
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