Job Title: Data Protection Support Officer
Employment Type: Permanent, Full-Time
Location: Hemel Hempstead (Hybrid – 3days office / 2 days remote)
Salary: Competitive with annual bonus and benefits
Your Opportunity:
Join Haven’s dedicated Data Protection team and play a vital role in safeguarding the privacy and trust of our guests, owners, and colleagues. As our Data Protection Support Officer, you’ll provide essential administrative, research, and advisory support to our Data Protection Officer, helping us meet our GDPR and UK Data Protection obligations. This is a varied and engaging role where you’ll be involved in everything from managing subject access requests to creating awareness campaigns, ensuring data protection is at the heart of how we operate.
Day-to-day, you will:
Manage customer privacy queries, complaints, and data subject rights requests.
Support the creation and delivery of data privacy communications and awareness campaigns.
Assist in root cause analysis for data protection incidents and breaches.
Provide input into Data Protection Impact Assessments and process reviews.
Maintain policies, procedures, notices, and training materials.
Undertake research on regulatory updates and trends.
Support third-party vendor due diligence and agreements.
Monitor and report on data protection project milestones.
Advise the DPO on privacy risks.
Champion best practice across the business.
What we’d like you to bring:
Strong understanding of the UK’s data protection landscape.
Prior experience in a data protection role.
Excellent organisational and administrative skills.
Ability to translate privacy issues into plain language for a broad audience.
Strong communication and relationship-building skills.
Adaptable, flexible, and detail-oriented approach.
Experience writing processes and procedures.
Problem-solving mindset with discretion and confidentiality.
Proactive approach to keeping up to date with regulations.
A data protection qualification (desirable).
What’s In It For You?
- 25 Days Holiday + Bank Holidays + Holiday Buy Scheme
- Annual bonus
- 20% discount on both Haven and Warner Hotels holiday for you, family and friends
- Comprehensive wellbeing support
- Access to the Bourne Leisure corporate box at the O2 Arena ,London
- Exclusive discounts with corporate partners
- Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees
- Enhanced family friendly policies and pay (eligibility criteria applied)
Who are we?
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.
What’s it like to work with us?
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.
We operate a hybrid working model, meaning 50% of your working week will be spent at the office, occasionally on Park, or at external events.
What can you expect during the recruitment process?
The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role.