This range is provided by LHH. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Manager | HR | Placing Junior, Mid, Senior & Exec Level HR professionals in the London Market.
Location: Farringdon, London (3 days in office)
About the Role:
We’re partnering with a dynamic organisation going through a period of exciting transformation. They’re looking for an experienced HR Shared Services Manager to lead and evolve their HR service delivery model during a key transition phase.
This is a hands-on leadership role that offers the opportunity to truly shape the function – perfect for someone passionate about building structure, driving performance, and making a lasting impact.
Key Responsibilities:
* Lead and develop a junior HR Shared Services team, providing day-to-day support and coaching
* Drive performance and accountability across the team by introducing and managing core metrics and KPIs
* Build and optimise reporting dashboards, SLAs, and HR analytics to improve service delivery
* Ensure strong compliance and risk management across all HR operations – ideally with a global lens
* Partner with key stakeholders across HR and the wider business to identify areas for continuous improvement
* Play a key role in embedding structure and consistency in HR operations during a period of significant change
What We’re Looking For:
Proven experience managing HR Shared Services in a fast-paced, evolving environment
A confident and supportive leader who thrives on uplifting junior team members
Strong knowledge of HR operations, reporting, metrics, and systems
Comfortable working with SLAs, dashboards, and performance data
A good understanding of compliance and risk – international experience is a plus
Proactive, process-driven, and able to influence change across functions
Why Apply?
This is more than just a management role – it’s a chance to create, shape, and own a key part of the HR function. If you’re looking for a challenge where your impact will be felt, this could be the perfect move.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Human Resources
* Industries
Human Resources Services
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