Overview
Marston Holdings Limited has an excellent opportunity for a Team Leader to join their team on a full time, permanent basis. As a Team Leader with Marston Holdings Ltd you will manage vehicle inspections at our Heston site in line with Transport for London (TfL) Quality Assurance systems. A full UK driving licence and experience driving manual vehicles is required for this role.
Marston Holdings Limited (MHL) is a parent company formed of eight brand entities that each specialise in key areas of our overarching business. In a nutshell, we are the UK's largest judicial services company and pioneers in clean air technology, offering services that support local and central government, utilities, and private sectors through the delivery of market leading integrated technology-enabled solutions from design and implementation to management and recovery.
Responsibilities
* Ensure that colleagues inspect taxis and private hire vehicles to meet TfL licensing criteria.
* Undertake quality checks at the centre and associated administrative duties.
* Act as an escalation point with customers where appropriate.
* Manage data correctly and securely on site.
* Ensure health & safety checks occur regularly on site in line with company procedures.
* Liaise with colleagues and TfL over policy, procedures, and changes.
* Management of staff, coaching, leading and assessing.
* Close attention to detail, ability to check documentation to ensure it is accurate and check vehicles to ensure they are in line with licensing rules.
* Excellent customer service skills.
* Ability to coach, mentor and train other staff.
* Strong report writing abilities.
* Ability to multitask and be flexible to take up other tasks appropriate to the role.
* Full clean UK driving licence.
* Pass Disclosure and Barring Service and County Court Judgment checks and keep the Company updated of any personal circumstance changes.
Hours & Contract
* Monday - Friday 8 hours a day with potential for overtime and weekend working during busy periods.
* Full time 42.5 hour week.
* Enhanced maternity and paternity package (subject to eligibility criteria).
* 20 days annual leave plus bank holidays.
Benefits
* Staff benefits designed to suit you, from discounts on high street and online shopping to travel, socialising and wellbeing.
Equal Opportunity
We are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes.
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