Job Description
Company: Zensar is a leading digital solutions and technology services company that specialises in partnering with global organisations across industries in their Digital Transformation journey. Zensar’s Digital strategy has enabled customers to look beyond current investments towards realising visible business benefits in their digital transformation journey.
If you’re looking for a workplace where associates realise and contribute to their full potential, are recognised for the impact they make, and enjoy the company of the people they work with, then you’ve come to the right place!
As a Senior Digital Specialist, you would be responsible for building accurate and thorough digital applications and facilitate effective handover to the support team post the implementation phase of a project; determine business requirements, derive project specifications, software design, implementation, testing, deployment, facilitate end user training and documentation for on-premises and cloud environments.
Duties and Responsibilities:
* Works closely with customers, Business Analysts and technical team to understand the OKRs & business requirements and to drive the design and development of high-quality technical solutions.
* Provide quantified delivery estimates for assigned changes/projects.
* Deliver functionality that fully meets the defined Digital functional and non-functional requirements.
* Co-ordinate the management of Path to live and non-path to live environments in line with digital requirements, including triaging and information gathering digital/end-to-end non-live environment issues. Prepare and maintain runbooks and knowledge bases to support future environment triage requirements.
* Where appropriate, you should be able to lead the delivery of Continuous Integration in an Agile environment.
* Ensure adherence to organisation’s design and development standards and make recommendations as appropriate.
* Be a technical leader in your technology area, responsible for design reviews of work delivered by junior members.
* Creation of requirement documentation, in line with agreed standards.
Technical Expertise:
* Proven and demonstrable experience at story mapping, prioritisation and MVP identification
* Demonstrable experience in process and data modelling, requirements capture and analysis
* Lead the team at seeking out the right requirements. Familiar with all aspects of workshop
* Good understanding of SDET framework & driving the deliveries.
* Well-versed with Agile software development principles and practices
* Proficient in digital/mobile technologies
* Well versed with development and support processes
* Passion for product quality and attention to detail
* Ability to produce technical documentation where required (high-level/low-level, technical designs)
* Excellent verbal and written communication skills and the ability to interact professionally with a diverse stakeholder group including executives, managers, and subject matter experts
Experience in/Knowledge of:
* Working knowledge of ServiceNow, JIRA and Confluence
* Good knowledge of UK Insurance & breakdown domain.
Experience Required:
* 5+ years’ experience of business analysis within an Agile environment.