We are looking for a motivated and enthusiastic individual, who enjoys challenges, to join our team on St Raphael Ward, St Anne's Centre.
You will be working as an administrator for our Older Adults Inpatient Team, supporting highly-skilled and dedicated clinical staff from a multitude of backgrounds including doctors, nurses, pharmacists, therapists, and social workers to ensure we continue to provide excellent patient-focused care.
In addition to the clinical team, you will deal with patients, carers and visitors to the unit, as well as telephone calls and enquiries from the general public, patients and relatives.
Main duties of the job
We are looking for a motivated and enthusiastic person who has:
* Planning and organisational skills
* Ability to work on own initiative as well as works well in a team
* Good PC skills – experience of Microsoft Office, including but not exclusively Microsoft Outlook, Word and Excel
* Excellent written and verbal communication skills and a pleasant telephone manner
* Helpful and flexible attitude is essential
* Good interpersonal skills and able to work in a confidential and sensitive manner
You will be provided with training and development opportunities and regular supervision.
This is a full‑time post Monday – Friday and will be an on‑site role due to the nature of the work required.
Job responsibilities
Job outline: To provide a comprehensive range of administrative services to the ward team. To liaise with other departments and services and to respond effectively to enquiries from the general public, service users, referrers and other agencies. To consistently deliver a client‑focused service, which promotes good customer service and effective working relationships.
Qualifications
* Good standard of secondary education; GCSE at Grade C or above or equivalent
Knowledge/Experience
* Proven experience of a range of administrative procedures
* Experience of producing documents to a high standard of presentation with good accuracy
* Experience of developing, managing and maintaining office information systems
* Experience of working as part of a team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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