Job Description
Working hours are Monday - Friday, 9am - 5pm.
Please note, this role will require travel across our Eurofins UK Forensics sites positioned in Heathrow, Warrington, Tamworth and Abingdon therefore a full UK driving licence is essential.
You may also be required to travel overseas within Europe.
As a Senior IT Infrastructure Engineer you will lead the design, implementation, and support of enterprise infrastructure systems across the UK and Europe. This role combines hands-on technical expertise with leadership responsibilities, acting as an escalation point for the local IT team and ensuring the delivery of secure, high-performing, and resilient infrastructure services.
* Infrastructure Leadership: Act as a senior escalation point and mentor for the IT Infrastructure team; manage apprentices and support recruitment and performance reviews.
* Technical Delivery: Design, deploy, and maintain core infrastructure including:
o VMware (vSphere, ESXi, vCenter, vSAN)
o Citrix (XenApp/XenDesktop, ADC/NetScaler, WEM)
o Storage (FC and SAS SANs – Dell Unity, ME)
o Backup (Commvault, Veeam)
o Windows Server, Active Directory, SCCM, Intune
* Operational Excellence: Oversee incident/request management, change approvals, and SLA/KPI reporting.
* Security & Compliance: Implement best practices, support audits, and manage tools like Qualys, BeyondTrust, and SentinelOne.
* Collaboration: Work closely with cross-functional teams (network, cloud, security, service desk) to deliver integrated solutions.
* Documentation & Reporting: Maintain technical documentation, SOPs, and monthly performance summaries.
* Support Coverage: Provide Level 1/2 support when needed; participate in on-call and out-of-hours support rotations.
Qualifications
* Extensive experience a Senior IT Infrastructure role.
* VMware, Citrix, SAN Storage, Commvault/Veeam
* Windows Server 2019/2022, Active Directory Tiering, PowerShell
* SCCM, Intune, WSUS, Exchange 2016/2019
* Security tools: Qualys, SentinelOne, Zscaler, Umbrella
* PAM: BeyondTrust
* Strong troubleshooting, documentation, and communication skills.
* Ability to work independently and lead technical initiatives
Additional Information
In return for your hard work and loyal service, we will offer you genuine career and salary progression through our Career Pathways programme, a competitive salary, and a selection of employee benefits via our flexible benefits menu which includes cycle to work, give as you earn, volunteering days, buy and sell holiday. In addition, we also offer the following:
* Life Assurance (3 times annual salary)
* Scottish Widows Company Pension Plan
* 25 days annual leave plus bank holidays (increasing to a maximum of 30 days)
* Employee length of service awards and yearly recognition schemes, celebrating work anniversaries here at EFS.
* Employee technology scheme
* Discount vouchers and flexi reward points on our employee wellness hub
* Everyone who joins EFS will have access to Perkbox allowing you to save money all year round on a wide range of perks such as supermarket savings, days out or your daily coffee
* Learning and study support
* Employee Assistance Programme
* Health Cash Plan membership
* Enhanced company sick, maternity and paternity pay scheme
* Refer a friend scheme
* Subscription to mental health support and wellbeing.
Due to the highly sensitive nature of the work, applicants should note that security clearance is required for this role. To gain security clearance you must have five years continuous residency in the UK. Security clearance is undertaken by a third party to police personnel vetting standards (NPPV/3 and SC), as such any criminal convictions (including criminal convictions held by: you, your partner, parents, siblings, children (over the age of 10) and anyone living with you (who doesn’t fit these relationships)) may prevent you from gaining security clearance.
Further information on the security clearance process and requirement can be found at. In addition, all successful applicants will be required to undertake drug and alcohol testing prior to commencing employment
The organisation treats personal data collected during the recruitment process in accordance with its data protection policy. Information about how your data is used and the basis for processing your data is provided in the organisations applicant privacy notice.