Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.
About the role
Our Catering Assistants in our John Lewis shops work either in customer restaurants or behind-the-scenes in Partner (employee) dining rooms. You will provide excellent customer service, maintaining high standards in food preparation and presentation to ensure a great catering experience. You will also support with stock replenishment and storage of deliveries. Catering Partners enjoy free food on working days, with no split shifts or late evenings as they are based in our shops.
Key Responsibilities
* Work as a team to ensure smooth catering service.
* Provide positive interactions with customers and Partners, acting as a brand ambassador.
* Follow health and safety procedures and food safety regulations.
* Replenish stock and ensure availability for customers.
* Minimize food wastage through careful stock rotation.
* Resolve operational issues promptly using your initiative.
* Maintain personal hygiene standards.
Essential skills/experience
* Flexibility to work across the Catering team and ensure smooth operations.
* Passion for food and high standards in hygiene and cleanliness.
Desirable skills/experience
* Ability to work in a fast-paced, physically demanding environment.
* Teamwork and customer service skills.
* Experience in a kitchen or catering environment.
Various hours up to 37.5 per week, including late nights and weekends on a rota basis.
The partnership
We’re the largest employee-owned business in the UK, home to John Lewis and Waitrose. As Partners, we share ownership, responsibility, and rewards. We are committed to diversity, inclusion, and creating an environment where everyone can thrive. We believe in making a positive difference and owning our collective success.
Note: Some roles may require pre-employment vetting, including DBS checks and financial probity checks, which will be communicated during recruitment. We encourage early application as vacancies may close early due to high interest. We support flexible working arrangements; discuss options with the hiring manager during your interview.
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