Salary: £28,000 - 33,000 per year Requirements: Working knowledge of T-SQL Ability to manage multiple support cases effectively ERP support or application support of commercial business software Experience working in a KPI-driven support environment Understanding of manufacturing or distribution business processes Responsibilities: Act as a first point of contact for customers using ERP software Investigate issues and resolve queries to ensure an excellent support experience Work closely with internal technical and product teams Build knowledge of ERP functionality across manufacturing, distribution, CRM, warehouse, and supply chain processes Technologies: CRM ERP Support SQL More: We are a well-established ERP software author developing scalable solutions for manufacturing, retail, and distribution organizations across the UK and internationally. Our platforms support real-time collaboration, live operational visibility, and flexible workflows that grow alongside our customers businesses. We pride ourselves on our strong customer relationships and collaborative culture, with a long-term investment in product development and employee progression. We offer a range of benefits, including 22 days of holiday (rising to 25 after 3 years), pension contributions, long service rewards, access to retail and lifestyle discounts, and flexible working opportunities. last updated 19 week of 2026