Overview
Join to apply for the Hire and Sales Coordinator- Dunfermline role at GAP Group Limited.
Our nationwide Plant and Tool division hires equipment including diggers, dumpers and small hand tools to companies within the construction, utilities and infrastructure sectors. As the first point of contact at our depots, Hire & Sales Coordinators (HSC) drive our business by building strong customer relationships, understanding hire needs and ensuring we can meet them. This is a challenging, fast-paced and rewarding role that provides a platform to grow and progress within GAP Group.
A typical day for the HSC will include the following responsibilities.
* Processing all hire desk administration including customer and supplier queries
* Managing approximately 40–50 incoming and outgoing hires per day
* Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
* Load checking vehicles and working effectively with the depot team of drivers and fitters
* Resolving customer complaints and supplier issues efficiently
About the role
As the first point of contact at our depots, Hire & Sales Coordinators (HSC) play a pivotal role in driving our business by building strong customer relationships, understanding hire needs and ensuring we can meet them. This is a fast-paced, rewarding role with opportunities to grow within GAP Group.
* Similar responsibilities as listed in the overview, including hire desk administration, order management and customer service
About You
Successful applicants should demonstrate the following:
* Previous experience in a high-volume hire desk role is essential
* Excellent customer service skills with a focus on increasing sales
* Effective communicator with strong organisational skills and attention to detail
* Proficient IT skills with working knowledge of MS Office including Outlook and Excel
* Strong team player with the ability to work on own initiative
* Plant & tool hire experience is advantageous, but a proven passion for customer service and the drive to learn are key
About Us
GAP Hire Solutions has 10 divisions offering hire of equipment throughout the UK. We’re looking to recruit the best talent to help us grow. As a GAP employee, you’ll enjoy benefits such as profit share, loyalty holidays and an in-house Learning & Development Team focused on helping you be your best. We promote internally where possible.
* Competitive salary and bonus scheme
* Up to 25 days annual leave plus bank holidays
* Option to buy up to 5 days additional leave
* Contributory Pension Scheme
* Life Assurance
* Employee Welfare Fund (company-funded social events)
* Cycle to Work Scheme
* Health & Wellness support
GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER
Job details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Sales and Business Development
* Industries: Construction
To apply, upload your CV and complete our short application form. We look forward to hearing from you.
GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER
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