This is a permanent, full-time position, working Monday to Friday, 8:00am – 5:00pm. You will play a key role in supporting the daily operations of a busy and fast-paced office environment. Key Responsibilities: * Answering incoming customer calls in a professional and friendly manner * Accurately entering data into the CRM system * Managing calendars and scheduling appointments for the sales team * Taking customer payments over the phone * Organising and preparing handover packs for new installations * Providing PA support to the Managing Director * Performing general administrative duties as required Requirements: * Previous experience in a busy administrative role is essential * Excellent IT skills, with proficiency in Microsoft Office (Outlook, Word, Excel, etc.) * Strong communication and organisational skills * Ability to multitask and work well under pressure * A professional and positive attitu...