Join Our Team as an Accounts Assistant
Location: Liskeard, Cornwall (Office Based)
Salary: £29,000 – £32,000 (based on a 40-hour week – negotiable for the right candidate)
South West Hygiene, the largest independent washroom service company in the South West, has an exciting opportunity for a detail-oriented and communicative individual to join our growing team. Based at our Head Office in Liskeard, this is a full-time position supporting our Accounts Team with purchase ledger, credit control, and key customer account management.
As a family-run business that's expanding rapidly in both size and reputation, we're looking for someone who is enthusiastic, reliable, and thrives in a dynamic and varied environment. You'll play a vital role in helping us maintain our position as a leader in our sector.
Key Responsibilities:
* Supporting the Accounts Team with credit control and purchase ledger tasks
* Managing key customer accounts with professionalism and care
* Handling incoming and outgoing calls with a high level of customer service
* Engaging in occasional difficult conversations around debt management
* Ensuring a high level of accuracy and attention to detail in all aspects of work
* Prioritising workload effectively to meet deadlines
* Other administration duties as required by the business.
About You:
* Excellent communication skills, both written and verbal
* Confident telephone manner and ability to manage sensitive customer situations
* Strong attention to detail and organisational skills
* Previous experience in credit control or purchase ledger roles
* Intermediate Excel skills are essential
* Experience with CRM systems and/or Xero is desirable but not essential
* AAT qualification not essential.
* Ability to work independently and as part of a team
What We Offer:
* Competitive salary of £29,000 – £32,000 depending on experience
* Full training provided
* Opportunity to join a friendly, supportive and ambitious team
* A stable and growing company with strong family values
* Progression opportunities for the right person.
If you believe you're the right fit for this opportunity, we'd love to hear from you.
Job Type: Full-time
Pay: £29,000.00-£32,000.00 per year
Benefits:
* On-site parking
Work Location: In person