Major Incident room Office Manager
Vacancy Reference Number
19712
Number of Vacancies
1
(B) OCU
SO15 - Counter Terrorism Command
Location
West Brompton
Band
Band D
Part/Full Time
Full Time
Hours per Week
36 hours per week
Type of Contract
Permanent
Job Advert
Job Title: Major Incident room Office Manager
Salary: The starting salary is £43,425 which includes allowances totalling £2,928 and a 12.5% shift allowance.
The salary is broken down as £35,998 basic salary, which will increase annually until you reach the top of the scale £38,523 Plus, a 12.5% shift allowance, location allowance of £1,928 and a non-pensionable allowance of £1,000.
Location: West Brompton
Job Summary
SO15 Major Incident Room Office Managers are required to supervise a team of Police Officers and Police Staff who will receive, review and assess all material gathered during CT investigations using CT HOLMES, and ultimately task investigators to build a comprehensive prosecution case against CT offenders.
Key Tasks
The post holder will be required to do the following:
* Manage, lead and develop a team of Police Officers and Police Staff.
* Maintain, supervise and quality assure the CT HOLMES account as directed by the SIO.
* Assess all material obtained throughout an investigation and prioritise actions according to the SIO's strategy.
* Utilising HOLMES 2 and Altia Virtual Document Management System, the Office Manager ensures that support is given to both intelligence led and post incident investigations.
* Produce reports and documentation.
Additional Information
* Please note that the opportunities for remote working are limited in this role.
* You will be based at Empress State Building but may occasionally be required to work at alternative locations.
* To attract a 12.5% Shift Disturbance Allowance, you will be asked to work a shift pattern which involves working between hours Monday to Friday.
* Please provide your dates to avoid for the next 2 months.
Vetting
This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) Developed Vetting (DV) level before taking up the post.
This post requires British nationality (some dual nationals may be ineligible) and an Enhanced Security Check (eSC)/Developed Vetting (DV)] clearance.
As the post holder will have access to very sensitive information, there are limitations on travelling to a small number of countries and we will undertake additional security checks as part of the recruitment process. Applications from candidates with close connections to certain countries may take considerably longer to process, or in some cases result in a withdrawal of an offer of employment. Further details will be provided at the conditional offer stage.
To understand this process you must read the Pre-Recruitment Briefing which explains National Security Vetting and STRAP in more detail. To request a copy of the briefing or for further information please contact NCTPHQ Mailbox – STRAP & Personnel Compliance
Confidentiality Agreement
Applicants should also be aware of the need to sign a confidentiality agreement on taking up the post.
Our Employee Commitments
Counter Terrorism Policing aims to create an inclusive and welcoming atmosphere and culture and an environment where all our people feel a strong sense of belonging and are able to reach their full potential. Where any group or individual can be and feel respected, supported and valued to fully participate and contribute to our mission of "Working to keep people safe from Terrorism".
Inclusion, diversity and equality is at the front and centre of our approach to make the composition of Counter Terrorism Policing more representative of the communities we serve. As Counter Terrorism is rooted in Local Policing, to tackle today's complex policing challenges, applications from across all communities are therefore essential and encouraged. Counter Terrorism Policing as a network is committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations'.
Counter Terrorism Policing is committed to creating an inclusive working environment. We welcome and encourage applications from candidates who are seeking flexible working arrangements, including part time working or job share. In addition, this role has been reviewed following learning from work during the Covid pandemic and may be done in an agile manner. In the first instance, please contact the vacancy holder to discuss how such arrangements could be accommodated (where applicable).
How to apply
To begin your career at the Met, please click the "apply now" button below. The application process requires a comprehensive CV, a Personal Statement, and an online application form. In your Personal Statement, you should explain your interest in the position and illustrate how your skills and experiences make you a suitable candidate. Please note that you should not submit two copies of your CV, and ensure that your documents are saved in either PDF or Word format, clearly labelled as CV and/or Personal Statement.
Completed applications must be submitted by 23:55 on 11th September 2025.
Once received, your application will be reviewed against eligibility criteria, following this, your application will be reviewed by the hiring manager. The application review for this vacancy is to be confirmed.
Following application review, successful candidates will be invited to interview. Interview dates are to be confirmed.
Essential For The Role
Key Skills & Experience
Essential:
The post holder must have:
* Knowledge and experience of criminal investigation and associated legislation.
* Effective communication and management skills, with the ability to lead a dynamic team of Police Officers and Police Staff.
* Ability to deal with and supervise large volumes of material and information across multiple operations; to prioritise tasks; and to plan and organise a team effectively.
* Good IT skills
* HOLMES Reader/Receiver and HOLMES Office Manager trained or willing to undertake both HOLMES Reader/Receiver and HOLMES Office Manager training.
* Willingness to undertake Developed Vetting.
Desirable:
* Experience of working in a HOLMES environment
* Experience of CT Investigations or working with the National CT network
* Experience of working within collaborative investigative partnerships
* Flexible working approach to meet business needs - potential to work long hours at short notice.
Additional Information
CVF Staff Final – 971KB Opens in a new window
The following competencies will be tested against during sift:
* We analyse critically at level 2
* We are emotionally aware at level 2
* We support and inspire at level 2
The following values will be tested against during sift:
* Respect
* Integrity
Disability Confident Statement
The Met is committed to being an equitable (fair and impartial) and inclusive employer for disabled people, striving to have a diverse and representative workforce at all levels. We encourage applications from people from the widest possible range of backgrounds, cultures and experiences. We particularly welcome applications from people with disabilities and long-term conditions, ethnic minority groups and women.
As a Disability Confident Leader, the Met has committed to making disability equality part of our everyday practice. We ensure that people with disabilities and those with long term conditions have the opportunities to fulfil their potential and realise their aspirations.
The Met is committed to making reasonable adjustments to the recruitment process to ensure disabled applicants can perform at their best. If you need any reasonable adjustments or changes to the application and recruitment process, we ask that you include this information within your application form. All matters will be treated in strict confidence.
Please note, if you are applying for a police officer role or to become a police community support officer (PCSO) or designated detention officer (DDO), there is a minimum requirement that you must pass a job-related fitness test (JRFT) at point of entry. This does not apply to police staff roles. Find out more about police fitness standards.
Read our full disability confidence statement.