Job Description
We are recruiting a Pensions Administrator to support our growing education sector client base. This role offers the opportunity to work with schools and trusts while developing specialist pensions knowledge. Flexible working is available, with both part-time and full-time hours considered.
Your advanced understanding of both the Local Government Pension Scheme (LGPS) and Teachers' Pension Scheme (TPS) will ensure that all processes are managed with precision, compliance, and professionalism. Working closely with internal teams and external stakeholders, you will uphold EPM's commitment to clarity, consistency, and working smarter, not harder — driving service excellence and continual improvement.
Key Responsibilities
1. Act as the technical expert and referral point for the Payroll and Pensions team, providing authoritative guidance on complex or escalated pension matters.
2. Lead on the accurate and timely provision of data to schools' pension funds, ensuring full compliance with scheme regulations and data governance standards.
3. Build and maintain strong working relationships with local authorities, pension administrators, and school business leaders to deliver a seamless customer experience.
4. Manage escalated issues and discrepancies, performing detailed analysis to identify root causes and implementing corrective action where required.
5. Overse...