Description About the role We have an exciting opportunity for a Technical Project Manager to join our IT & Business Change Team. This is a permanent, full-time vacancy based in our Oldham, Bower House office. We are currently working to a hybrid working style. In this important role you will develop and deliver a rolling programme of technical projects designed to ensure that Guinness’s IT Applications and Infrastructure is effectively maintained and upgraded in line with the requirements of the Digital, Data & Technology Strategy, and to mitigate / avoid risk. Our Digital, Data & Technology Strategy (which underpins our overall strategy) outlines how we’re using digital tools to enable high quality service delivery, managing our assets better, serving residents more efficiently, and making informed and evidenced decisions to put our residents at the heart of everything we do. Over the last few years, we have migrated our CRM system to Microsoft Dynamics 365 and our Finance and HR systems to Oracle Cloud. Our Plans are ambitious. We will continue to introduce new functionality to improve the services we provide to our colleagues and customers, in parallel to delivering our Roadmaps for Asset Management, Repairs, Customer, Digital and Data. You’ll be a part of a dynamic team who truly value each other’s contributions and innovative ways of thinking. We are brought together by our determination to provide solutions that really improve the way our business operates – knowing that what we do ensures we can continue to best serve our customers and achieve our social purpose. This is a great time to work for Guinness and our Business Change team. Our plans are ambitious and, as a result, the team is ever developing and growing. As an organisation we are committed to investing in our people and in technology that will continue to support our strategic aims and enable continued business improvement through the implementation of our Digital and Data Strategy. What we’re looking for We know that how we do things is just as important as what we do, so you’ll not only be highly self-motivated with the rigour to pursue goals, but you’ll also be a confident collaborator, networker and relationship builder with a willingness to go the extra mile to get the job done. You’ll be able to demonstrate: Essential: Extensive knowledge of cloud computing, IaaS, SaaS. Sound foundational knowledge of IT infrastructure, architecture, application upgrades and cloud releases. Significant experience of managing and contracting cloud-based service providers, data centre providers and telecoms providers. Ability to communicate effectively in both technical and non-technical terms, to a varying degree for differing stakeholders. Excellent contract management skills. Experience of line management and matrix management. Experienced in multiple project methodologies and able to determine appropriate use of a methodology. Effective leadership, interpersonal and communication skills. Excellent knowledge of Microsoft Office 365. Proficient in use of delivery and collaboration tools (i.e. DevOps, SharePoint. MS Teams, Asana). Demonstrates the Guinness Behaviours. Demonstrates the Guinness Leadership and Management Standard. Desirable: Experience of cloud adoption projects. Experience of ITIL principles and processes Qualifications Essential: Educated to degree level in computing, engineering or science, or equivalent profession experience. Professional qualification in Project Management PRINCE2, APM or similar. If you’re interested in finding out more about the key responsibilities of the role, please review the role profile. INDTGP TJTGP REEDTGP