Customer Service Representative - Sales Associate
Job Description:
We are seeking a highly motivated Customer Service Representative to join our team as a Sales Associate. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences, working closely with customers to understand their needs and preferences.
About the Role:
In this role, you will be responsible for providing personalized recommendations on our products and services, building strong relationships with customers and promoting our brand. You will work closely with colleagues to achieve sales and service goals, maintaining a high level of product knowledge and staying up-to-date with new products and services.
Main Responsibilities:
* Deliver exceptional customer service, meeting customer needs and expectations.
* Provide personalized recommendations on our products and services.
* Build strong relationships with customers, understanding their needs and preferences.
* Work closely with colleagues to achieve sales and service goals.
* Maintain a high level of product knowledge, staying up-to-date with new products and services.
Requirements:
* Excellent communication and interpersonal skills.
* Strong product knowledge, with the ability to stay up-to-date with new products and services.
* Ability to work in a fast-paced environment, meeting sales and service targets.
* Highly organized and able to prioritize tasks effectively.
Benefits:
* Employee discount scheme, offering discounts across all our stores.
* Team reward pay scheme, providing bonuses for achieving sales and service targets.
* Ongoing development opportunities, tailored to your career ambitions.
* Access to our online learning platform, for skill enhancement.