Job Overview: As a Healthcare Assistant, you will assist in clinical care and administrative tasks to ensure smooth patient flow and help the practice meet QOF and CQC requirements. You will work under the supervision of nurses and GPs, contributing to health promotion, chronic disease management, and routine patient care. Key Responsibilities: Conducting phlebotomy (blood tests), ECGs, blood pressure checks, and urinalysis. Assisting with chronic disease monitoring (e.g., diabetes, hypertension, COPD) in line with QOF.
Performing wound care, dressings, and suture removal(if trained). Administering flu, pneumonia, and B12 injections (if trained). Supporting NHS Health Checks and lifestyle advice. Assisting with vaccination and immunisation programmes (if trained).
Ensuring infection control compliance and adherence to CQC standards. Maintaining accurate clinical records using SystmOne. Supporting audits, recall systems, and data collection for QOF and CQC compliance. Assist with Medical Procedures: Assist GPs in performing medical procedures and examinations, including taking blood samples and urine tests.
Clinical Audits: Participate in regular clinical audits to ensure high standards of care and identify areas for improvement. Including Infection control audits, fridge checks and managing the drugs log. Team Meetings: Actively participate in the variety of practice meetings. Mentor, support and develop colleagues and students: Support the variety of students we have on placement or training in practice.
Collaboration & Teamwork: Work closely with GPs, nurses, healthcare assistants, and administrative staff to ensure effective patient care delivery. Emergency Response: Provide initial assessment and care for patients in urgent situations before the arrival of a GP or paramedics, if required. Qualifications & Skills: We are seeking an enthusiastic, compassionate, and proactive individual with previous healthcare experience, within a GP surgery or primary care setting. Essential Requirements: Experience as an HCA in a healthcare setting (preferably primary care) Phlebotomy skills NVQ Level 2/3 in Health & Social Care (or equivalent) Understanding of CQC standards, infection control, and patient safety Strong IT and administrative skills, including Systmone, Ardens Experience with QOF documentation.
Desirable Skills: Additional qualifications in Wound care, ECGs, Vaccinations, Ear syringing, Spirometry, Asthma.