Depot Manager (Commercial Vehicles) – Reading
Job Reference: 1403
Job Location: Reading
Job Salary: Competitive, paid monthly – disclosed on initial phone call
Job Type: Permanent
Hours: 42.5 hours per week
Reports to: General Manager
As Depot Manager, you will lead and manage the day‑to‑day aftersales operations of the depot, ensuring the efficient, compliant, and cost‑effective running of all workshop activities. The role requires a strong focus on customer service, health and safety, people management, and maximizing profitability.
Benefits include:
* Company car
* 24 days annual leave per year + duvet day
* Carry over up to 5 days annual leave per year
* 1 x Life Assurance
* Company Pension contribution of up to 5%
* Private Medical Insurance
* 10% annual bonus
Key Responsibilities
* Lead, motivate, and develop the service, parts, and administrative teams to deliver excellent performance and customer satisfaction.
* Conduct regular performance reviews, address training needs and identify and implement a training plan for all depot staff.
* Select and recruit staff in all departments.
* Drive a culture of accountability, teamwork, and continuous improvement.
* Manage staffing levels, recruitment, and rota planning.
Skills & Qualifications
* Excellent understanding of HGV service, repair, and maintenance processes.
* Excellent leadership, communication, and team management skills.
* Strong communicator with excellent organisational skills.
* Proactive, results‑driven, and commercially minded.
* Ability to plan, prioritise, and problem‑solve under pressure.
* Resilient under pressure and capable of problem‑solving in a fast‑paced environment.
* Strong customer service focus with ability to build long‑term relationships.
* Committed to continuous improvement and developing others.
* Awareness and understanding of health and safety requirements.
* IT literate with good working knowledge of MS Office and workshop management systems.
* Commercial awareness with a track record of achieving financial targets.
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