Creative Account Manager (London or Manchester – Hybrid / WFH Considered)
Salary – Up to £45,000
If you enjoy owning client relationships while bringing creative ideas to life in a structured, delivery-focused way, this could be an ideal next step.
You’ll be joining a dynamic, collaborative team working with well-known, high-profile retail brands, where your role will sit at the heart of both client partnership and creative delivery. It’s a position that blends commercial awareness, creative thinking and strong project leadership to ensure great work gets delivered the right way.
You’ll:
* Be the go-to contact for a key retail client, building strong, trusted relationships across multiple stakeholders
* Lead projects from initial brief through to final delivery, ensuring everything runs efficiently and to a high standard
* Strengthen the quality of outputs by improving briefs, presentations and overall creative execution
* Spot potential challenges early and take a proactive approach to resolving issues and keeping projects on track
* Work closely with Creative, Production and Finance teams to ensure seamless delivery across timelines, budgets and scope
* Bring structure and clarity to fast-paced environments where priorities can shift
* Support the development of strategic direction while ensuring practical, effective execution
* Keep communication clear, consistent and professional across all stakeholders, both internal and client-side
We’re looking for someone who:
* Has experience working agency-side or within a brand, ideally in a creative or integrated environment
* Understands the end-to-end campaign process, from concept development to execution
* Builds credibility quickly and communicates with confidence at all levels
* Is highly organised and capable of managing multiple workstreams without losing attention to detail
* Remains composed under pressure and adapts effectively in fast-moving situations
* Shows ownership, initiative and a genuine passion for delivering high-quality work
* Combines strategic thinking with strong delivery and project management skills
Nice to have (but not essential):
* Experience working with retail or consumer-facing brands
* Understanding of in-store, experiential, or physical brand environments
* Exposure to integrated campaigns across multiple channels
Why this role?
This is a great opportunity to step into a role where you can:
* Work with recognised, high-profile retail brands on impactful projects
* Influence both creative output and client relationships in a meaningful way
* Be part of a team that values clear thinking, collaboration and high standards
* Grow your career in an environment that encourages ownership and progression
If you’re looking for a role where you can make an impact, work on exciting brands, and combine creativity with structured delivery — let’s talk.
Drop me a message for a confidential conversation and I’ll share more.