Finance Manager - The Great Hospital, Norwich
Exclusive to Keeler Recruitment
Location: Central Norwich (office-based, free parking)
Hours: 30-40 hours per week (negotiable)
Salary: up to £60,000 FTE (depending on experience)
Qualification requirement: ACA / ACCA / CIMA
Systems: Xero (preferred), Advanced Excel
Keeler Recruitment are delighted to be exclusively supporting The Great Hospital, one of Norwich's most historic and respected charitable organisations, in recruiting a Finance Manager to join their Senior Management Team.
This is a rare opportunity to take ownership of the full finance function within a highly values-driven organisation that supports older residents with independence, dignity and compassion. The Finance Manager will act as a trusted adviser to the Chief Executive, Trustees and departmental managers, ensuring financial integrity, transparency and long-term stability across the charity and its connected entities.
About the Role
As Finance Manager, you will lead a small Finance Department (two Finance Assistants) and oversee all financial operations across the charity, its subsidiary company, connected charitable entities and church. This is a varied and impactful role, covering strategic financial planning, day-to-day financial management and compliance, and hands-on operational delivery across payroll, VAT, pensions, treasury and investment monitoring.
You will play a key role in organisational strategy, advising the Chief Executive and supporting the Trustees' Finance Committee. You will also be responsible for ensuring robust internal controls, maintaining GDPR compliance, managing the annual budget cycle, preparing monthly and quarterly financial reporting, and acting as the organisation's GDPR lead.
Key Responsibilities
* Lead and manage the Finance Department, including line management of Finance Assistants.
* Oversee all financial activities: income, expenditure, assets, liabilities, investments, payroll, pensions and VAT.
* Produce accurate and timely management accounts, quarterly reports and cashflow forecasts for the Finance Committee.
* Prepare annual budgets, reforecasts and support strategic financial planning and long-term modelling.
* Manage payroll, HMRC submissions and workplace pension contributions.
* Prepare quarterly VAT returns for the partially exempt charity and its subsidiary.
* Oversee treasury, cash management and investment monitoring in line with policy.
* Maintain the organisation's Risk Register and act as GDPR lead.
* Manage utilities contracts and insurance matters.
* Support departmental managers with budgeting, forecasting and financial decision-making.
* Carry out cost review, pricing analysis and revenue-generation assessment.
* Support grant applications, information requests and compliance reviews.
* Liaise with external auditors, Trustees, regulators and third-party partners.
* Act as Treasurer for St Helen's Church, producing quarterly accounts.
* Ensure all statutory, regulatory and Charities Commission returns are accurate and submitted on time.
* Review financial aspects of contracts and prepare clear communications for residents and colleagues.
About You
The successful candidate will be a qualified accountant (ACA, ACCA or CIMA) with strong leadership experience and a proven track record of successfully managing a small finance function. You'll bring excellent communication skills, attention to detail and the ability to build trusted relationships across departments, with residents and with external stakeholders.
You will thrive in a role that requires initiative, empathy and professionalism, balancing strategic oversight with hands-on operational delivery. Experience within charities, housing or organisations supporting older people would be advantageous but is not essential.
Essential Skills & Experience
* Qualified accountant (ACA, ACCA, CIMA)
* Leadership experience and ability to manage and motivate a team
* Advanced Excel and strong IT literacy
* Experience overseeing all aspects of a finance function
* Excellent communication, organisational and interpersonal skills
* Ability to prioritise, manage multiple tasks and meet tight deadlines
* Experience initiating and managing change
* Ability to independently write reports, lead meetings and advise senior stakeholders
Desirable
* Experience with Xero
* Experience in the charitable or housing sectors
* Experience working with older people or independent living schemes
* Relevant management or housing qualifications
Personal Attributes
* Warm, empathetic and person-centred leadership style
* Calm under pressure, confident and professional
* Strong commitment to dignity, respect and non-discriminatory practice
* Able to maintain clear professional boundaries
* Reliable, self-motivated and proactive
Additional Requirements
* DBS check
* Flexibility to work additional hours on occasion
How to Apply
Keeler Recruitment are managing this recruitment process exclusively on behalf of The Great Hospital.
To express interest or request a confidential discussion, please contact James Steel on 01603 851840 or email james@keelerrecruitment.co.uk.