Position Description
Join us and you'll become part of a crew or team that works together to provide the best customer experience. If you've visited one of our restaurants before, you probably have an idea of what's involved in working here. But you might not realize the variety and scope of the role. We want every McDonald's customer to have a brilliant experience every time they visit, which means providing hot food in a clean and friendly restaurant. As a Crew Member, you'll make this happen, whether you're preparing food, serving at the till, or looking after our customers in the dining areas.
A franchised restaurant is operated by a local business person trading under the McDonald's name. Currently, over 80% of our restaurants in the UK are franchised. From a customer perspective, there's no difference; for employees, there may be minor differences between a company-owned and a franchised restaurant. Please refer to additional information for more details.
Position Requirements
You'll be working in our fast-moving, high-energy environment, and we're looking for a genuine smile and an ability to connect with customers and make them feel valued.
Position Attributes
You need to be confident in approaching and dealing with diverse groups of people. Friendly, courteous, and helpful behavior should come naturally to you, and you'll work well as part of a team. Effective communication skills, such as attentive listening, face-to-face verbal communication, and maintaining eye contact, are essential. You should understand the importance of maintaining high standards of quality, service, and cleanliness. Maintaining high energy levels while working efficiently and productively is crucial. Finally, your appearance should be smart and clean.
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