Our client is seeking a Multimodal Freight Pricing Specialist, in Birmingham, to take ownership of high-volume inbound pricing enquiries. The primary focus is pricing, with occasional support to operations as needed. Key Responsibilities: * Confidently negotiate rates with suppliers, shipping lines and overseas partners/agents. * Own the pricing inbox: triage, quote and follow up on 30–40 daily enquiries, ensuring speed, accuracy and strong conversion. * Create timely quotations for import, export and cross-trade. * Maintain, review and create tariffs with agreed customer rates; collaborate with the colleague who manages the pricing matrix. * Collaborate with other departments to streamline pricing processes and implement pricing policies and procedures. * Monitor market conditions and trends to develop competitive pricing strategies; identify new opportunities and ensure rate structures are in place. * Build strong relationships with customers, suppliers, shipping lines and overseas partners/agents to strengthen the company profile. * Offer consistently high levels of customer service; resolve pricing queries/complaints and escalate where necessary. * Follow up all quotations, obtain valuable feedback, and track win/loss, margins and response times. Key Skills & Qualifications: * Proven freight forwarding pricing/estimates experience. * Operations background within forwarding and comfortable stepping into ops tasks when needed. * Strong commercial acumen, accuracy and responsiveness in a fast-paced environment. * Confident with Excel and freight systems; organised, detail-driven and customer-focused. Salary : £28,000 – £36,000 Hours 8.30am to 5.30pm If you have the relevant experience, then please apply with an up-to-date CV. If you have not been contacted within a week, you should assume that you have been unsuccessful at this time