Job Description
What's in it for you...
* Become part of a team that’s very passionate about creating great hospitality experiences.
* Competitive salary.
* 29 days holiday (including bank holidays), pension and life insurance.
* Food on us during your shift.
* Enjoy a free night at The Hoxton and a meal for two when you first start with us.
* Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.
* Time off to volunteer with one of our partner charities.
* Hox Hero and Nifty Fifty, our rewards for going the extra mile and living our values.
* An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
* Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time!
* The chance to challenge the norm and work in an environment that is both creative and rewarding.
* Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene.
* Excellent discounts across The Hoxton and the global Ennismore family.
What you’ll do…
* Working closely with our Director of Sales, you will actively win over new business and manage key relationships while working towards segment revenue goals and KPIs.
* Responsible for driving corporate room nights into The Hoxton Edinburgh from both global and local accounts in line with the hotel’s strategies and budgets.
* Generate new business through market research and liaising closely with Accor and The Hoxton global sales team.
* We’ll look to you to build up account management plans, making sure you’re “in the know” on the latest market news and competitor insights too.
* Prepare and execute creative sales strategies to source, drive and grow our revenues from your managed accounts.
* Responsible for ensuring Agency 360 reports are utilised to review market penetration, grow market share from account base and look for new business opportunities.
* Ensure rate loading accuracy across account base and that rates are loaded and bookable by given deadlines.
* Organise show rounds, HOX sleepovers, familiarisation trips, office visits and presentations to maximise The Hoxton’s exposure amongst key decision makers.
* Cross-sell The Hoxton and Ennismore properties globally to maximise revenue opportunities.
What we’re looking for…
* Individuals. You’re looking for a place where you can be you; no clones in suits here.
* Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
* You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
* You’re not precious. We leave our egos at the door and help get things done.
* You’re up for doing things differently and trying (almost) everything once.
* If we got stuck in a lift together, we’d have a good time and share a few laughs.
* You want to be part of a team that works hard, supports each other, and has fun along the way.
* Someone with at least 2+ years proven experience in proactive sales and key account management, in the hotel industry, who can make a quick impact on our team.
* A people person who’s great at growing and nurturing long lasting relationships.
* Strong organisational and analytical abilities.
* Proficiency in Agency 360, CRM software and Microsoft Office Suite.
* Someone with high energy, ready to represent The Hoxton brand at industry networking events and sales calls & trips.
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