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Senior service advisor

Scarborough
Drivemotorretail
Service advisor
€35,750 a year
Posted: 27 April
Offer description

8.00am to 5.30pm - Monday to Friday - 1 Hour lunch break (No Weekends)

Are you currently a Senior Service advisor looking for a change of scenery? We are offering a Monday to Friday role with no weekend work. Do you thrive in a fast-paced, target-driven environment where you can maximise your earnings? If so, we want to hear from you.

At Drive Motor Retail Scarborough, we are looking for a customer-focused, organised, and motivated Senior Service Advisor to join our Aftersales team. If you have main dealer experience and are confident using Keyloop (or similar DMS systems), this is your chance to join a supportive, high-performing team with excellent earning potential.


What We Offer

* Monday to Friday, 8am - 5.30pm – No weekends.
* Uncapped earnings – Basic of up to £31,500 with an OTE of £40,500.
* Clear bonus structure – Earn more through service plan sales, SSS scores, and upselling.
* 24 days holiday (+ bank holidays), increasing with service.
* Company pension and healthcare cash plan with same-day online GP access, dental and wellbeing support.
* Employee and family discounts on dealership services.
* Retail, dining, and gym discounts to help you save while you earn.


Your Role

* Be the first point of contact for customers, delivering an outstanding experience.
* Book and manage service appointments efficiently.
* Upsell products and services to maximise revenue and customer satisfaction.
* Work towards performance targets in a high-energy environment.
* Maintain compliance with company and health and safety standards.


What We Are Looking For

* Main dealer experience (you will already know what to expect).
* Confidence using Keyloop/DMS systems.
* Strong customer service and sales skills.
* Ability to multi-task and work efficiently under pressure.
* A valid UK driving licence.
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