Based on the original stories of Mike and Alison Battle ‘Lapland’, the show, is a ground-breaking immersive theatrical production that brings to life the mythical elven world of Father Christmas. Lapland celebrates the wonderment of childhood through our magical world, rich story telling & memory making experiences.
Role Overview - FOOD AND BEVERAGE ASSISTANT
Food and Beverage Assistants are key members of the team at LaplandUK as they are the face of Lapland while guests are in our cafes and restaurants. The role is a great opportunity for enthusiastic guest focused individuals to join a friendly team in a fast paced and collaborative environment. Based at our Ascot event site the F&B Assistants will be responsible for engaging with families and serving them with delicious food and drinks which are a key part of the Lapland experience.
Responsibilities
Consistently meet and exceed customers’ expectations, by welcoming guests into our cafes and restaurants and engaging with the families while following the Lapland operating procedures and sequence of service.
UK
Consistently follow Food Hygiene processes when preparing and presenting food and drinks.
Immerse yourself in the Lapland narrative.
Have a thorough knowledge of all the products in the F&B outlets and have the ability to make appropriate recommendations to the guests.
Follow all relevant costume and process standards.
Attend any training as required.
Key Attributes
* Enthusiastic and willing to learn and be part of Lapland.
* Bright and articulate - Excellent verbal communication skills.
Where is Lapland?
Lapland is based in Whitmoor Forest, in Crown Estate on Swinley Road, Winkfield Row near Ascot SL5 8BD.
Key Dates
* PAID TRAINING: Your training plan will vary depending on your role. Training will take place on select dates between the end of October 2025 and the beginning of November 2025, training is mandatory.
* Hourly pay of £12.25 per hour, plus holiday pay which is paid at the end of your contract
* Free hot meal per day
* Free coffee, tea and soft drinks
* 20% discount in LaplandUK retail shops on selected dates
* Free Parking Off-Site at Ascot Racecourse (shuttlebus direct to event site)
* Shuttlebus from Ascot Train Station to event site.
Working for LaplandUK is unlike any other role. By ‘Honouring Childhood Together’, we create memorable moments that families cherish forever. We can’t wait to welcome you to our secret, magical world this year!
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