This established tour operator who specialise in group tours including education, sports and history are seeking a Group Travel Executive to join their growing team.
You will be managing the full lifecycle of the tours, including generating, converting requests, tailoring tour proposals, taking payments and occasionally accompanying tours.
If you are looking for generous basic salary including commission, Monday to Friday working hours and amazing company benefits, please apply now!
Job Description:
* Liaising with the clients to ensure accurate tailored proposals are created
* Tailor making proposals reflecting the requirements of the group
* Providing accurate information regarding accommodation, travel options, visits and educational relevance.
* Servicing the clients' requirements in the most efficient and effective way
* Liaising with internal support departments to request and confirm travel, accommodation / visit requirements
* Ensuring all tours are within clients set budgets
* Ensue client payments are received within the agreed time frames
* Taking part in inspection visits or accompanying tours
* Undertake responsibility for online chat
* Engaging positively with various forms of social media under guidelines
Skills Required:
* Proven experience of delivering exceptional customer service.
* Ability to resolve problems, work under pressure and meet deadlines.
* Target orientated and self-motivated
* Ability to work independently as well as within a team environment
* Calm and constructive approach to emergency situations
* Willing to travel abroad occasionally
The Package:
* A competitive starting salary + commission
* Monday - Friday: 9am - 5:00pm
* Annual salary reviews linked to performance.
* Training, development, and progression opportunities
* Team event
* Onsite car park and close to public transport
INTERESTED?
Please follow the instructions to apply attaching your CV! For any further information please call 0203 8879444 or email
If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you!
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