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Support coordinator

Gloucester
Tietalent
Support coordinator
Posted: 6 September
Offer description

Join to apply for the Support Coordinator role at TieTalent


Overview

Permanent, full time 37.5 hours across a rolling 3 week rota to include one weekend in every three weeks. Pay £25,838 to £26,645 per annum plus great benefits. Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review.

Home, a place where you belong. Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As our Support Coordinator, you’ll be at the heart of supporting our customers who have complex needs to develop their skills to live more independently in the community. You’ll make a big difference each day as you help our customers achieve their hopes and aspirations.


What’s in it for you?

* 34 days leave (including bank holidays and a me day)
* Paid time off for volunteering
* Matching pension contributions (up to 7%, with life assurance of 3x Basic Salary)
* Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
* Career path with development and an excellent training package
* Excellent benefits and rewards including supermarket discounts and travel expenses


Typical day as a Support Coordinator

* Creating support plans with customers and coordinating a small team of Support Workers to implement the plans
* Working with customers who have experienced homelessness to maintain a tenancy
* Helping customers with daily living activities such as meals, shopping, budgeting, tenancy maintenance, and moving to independent accommodation where possible
* Carrying out risk assessments, support planning, goal setting, and regular reviews
* Casual catch ups and collaboration with colleagues; ample time to support each customer


You bring

* Passion to support customers to live their best life, with attention to detail
* Experience creating person-centred support plans and guiding colleagues to work to the plans
* Experience coordinating and assessing customer referrals
* Ability to work on your own initiative, stay calm under pressure, and have a resilient approach
* To get from A to B, you’ll need a vehicle insured for business purposes; mileage will be paid


Job details

* Flexible working hours (we’re open to agreeing a work pattern with you)
* Requirements may include adjusting start or finish times to meet customer needs
* Rolling 3 week rota with one in every third weekend required
* Occasional lone working, with regular training and team meetings
* Ability to use technology for creating and updating support plans, online learning, and collaboration
* Enhanced DBS check required; we pay for it


A place where you belong

We value diversity and strive to create an inclusive workplace where everyone can be themselves. Our internal diversity networks, peers and allies support us to be at our best.


Find out more

Click APPLY NOW to see the Support Coordinator Job Description, learn about us, and get help to apply. Sometimes we close a job early, so don’t delay. If you need reasonable adjustments during the process, let us know.

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