Who You Are You are a dedicated professional committed to supporting individuals in need of housing assistance. You possess a strong understanding of housing legislation, particularly the Housing Act 1996 Part 7, and are driven to prevent homelessness through practical and effective solutions. What the job involves This role involves ensuring that the Council fulfills its statutory obligations under the Housing Act 1996 Part 7. You will provide high quality information, advice, guidance, and assistance to individuals facing housing challenges. A key objective is to actively prevent homelessness wherever possible, employing proactive measures and leveraging available resources. Skills Strong knowledge of the Housing Act 1996 Part 7 Excellent communication and advisory skills Problem-solving and decision-making abilities Experience in homelessness prevention strategies Ability to provide high quality customer service