Inverness - Edinburgh
Full time | Permanent
To lead, motivate, engage and develop the Store Operations Managers to achieve sales targets for the Area through the delivery of outstanding customer service and operational excellence within a compliant environment. Develop and implement tactical plans in line with Network strategy in order to stimulate growth and continuously expand market share within Edinburgh to Inverness area.
Key Skills
* Leading teams in multi-site management
* Employee Management Systems
* Management of Profit and Loss statements
* Operational experience within a Trade or Retail environment
* Ability to manage a diverse range of activities
* Effective at planning and prioritising
* Proven track record in achieving results
* Skilled in effective communication
* Extensive experience in a customer orientated environment
* Complaint with Microsoft products
* The ability and motivation to continually develop product and industry knowledge.
* Full UK Driving License (to be hold for at least 1 year)
Key Accountabilities
* Deliver the network strategic sales plan to drive growth of B2B and B2C sales volume across your area ensuring your Store Operations Manager and Sales Assistant teams understand their local customer base, competitor activity in order to maximise sales opportunities
* Identify and act upon opportunities to maximise sales whilst delivering margin within your area.
* Utilisation of our Customer Relations Management tools to monitor & promote sales opportunities
* Assist with new hire digital onboarding
* Complete effective business reviews and store visits with Store Operations Managers
* Encourage and lead participation in promotional activity to exceed area targets
* Remain fully aware of competitor activity and deploy effective appropriate strategies to retain and improve market share in consultation with the Regional Controller/Divisional Manager
* Manage all controllable costs, with particular emphasis on employee costs & inventory levels
* Encourage and share best practice across the Region to deliver continual business improvements
* Work within the PPG Way values and ensure the delivery of the Network strategy and its objectives
Key Stakeholders
* Trade Direct, EWI & Render, PC, Specification & Technical teams
* Commercial Excellence
* Operations Improvement & Training team
* EHS
* Human Resources
* Marketing
* Head Office support functions
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.