Job Description
FRENCH SELECTION (FS)
Polish speaking Account Coordinator - International Customer Service
Salary: up to £30,000 per annum
Location: Watford, Hertfordshire, North West London
Hybrid working available
Ref: 8181PA
To apply using our preferred format, please visit French Selection website, got to the vacancies page, search job reference: 8181PA
Website: www.french-selection.co.uk
A well-established and award-winning company with international operations.
Main duties:
To be the point of contact for customers and maintain successful client relations.
The Role:
- To maintain long-lasting successful relations with customers to increase customer retention
- To address customer concerns and find solutions to increase satisfaction
- To work with internal departments and act as a liaison for the customer
- To make customer aware of product portfolio and identify opportunities for additional sales
- To monitor customer spending pattern and provide recommendations accordingly
The Candidate:
- Fluent in Polish (written and spoken) - Essential
- Fluent in an additional European language (written and spoken) - Very beneficial
- Previous experience in customer service and/or account management – Essential
- Proactive, co...