Job Description
🌟 SDR - Private & Imaging Services Coordinator
đź“Ť Thorpe Park Head Office, Leeds (occasional travel to other sites)
💼 Permanent | Full-time | Monday–Friday, 09:00–17:00
đź’° ÂŁ26,325 - ÂŁ27,300 (DOE)
An exciting opportunity to join a growing private healthcare provider.
We’re looking for a sales-focused Private & Imaging Services Coordinator to turn patient enquiries into bookings and deliver an exceptional patient experience.
This is a growth role in an expanding private healthcare setting, combining patient-centric service with measurable sales and utilisation impact.
What you’ll do
* Convert inbound enquiries (web, phone, clinical referrals, webchat) into confirmed bookings.
* Provide clear, accurate information on services, pricing, and preparation requirements.
* Manage all enquiry channels within agreed SLAs.
* Complete booking processes, confirmations, and onward referrals.
* Maintain accurate records in CRM and booking systems, ensuring GDPR compliance.
* Share insights and feedback to improve scripts, FAQs, and patient communications.
What success looks like