Salary: £34,000 - 74,000 per year Requirements: Proven experience as a 2nd Line Support Engineer or similar role Strong knowledge of IT support and service desk procedures Proficiency in troubleshooting hardware and software issues Familiarity with network and operating systems Excellent communication and interpersonal skills Relevant IT certifications (e.g., CompTIA, Microsoft) preferred Responsibilities: Provide 2nd line support for technical issues and escalate as needed Troubleshoot and resolve hardware and software problems Assist with the installation, configuration, and maintenance of IT equipment Document and track issues through the service desk system Collaborate with team members to improve service delivery and efficiency Technologies: Hardware Support Network More: We are Oscar Technology, a leading recruitment partner, committed to connecting talented professionals with top-tier companies. We are thrilled to offer an exciting opportunity for a 2nd Line Support Engineer to join a dedicated team in Aylesford. This position offers a competitive salary ranging from £32,000 to £35,000, with a focus on professional development, a supportive work environment, and opportunities for career growth. last updated 19 week of 2026