Purpose of the Role As a Clinical Advisor, you'll provide safe, effective telephone triage for patients calling NHS 111, using the NHS Pathways system. You'll assess a wide range of symptoms, offer evidence-based advice, and direct patients to the appropriate level of care. Working within a supportive multi-disciplinary team, you'll help ensure high-quality patient outcomes and uphold the values of compassion, respect, and professionalism. Key Responsibilities Conduct telephone triage for patients of all ages with physical and mental health concerns Use NHS Pathways to guide clinical assessments and decisions Support Health Advisors with clinical advice Promote appropriate use of NHS and emergency services Maintain accurate patient records and deliver patient-centred care Contribute to clinical governance, quality improvement, and professional development What Were Looking For Registered Nurse, Paramedic, or Pharmacist (NMC/HCPC/GPhC) Minimum 2 years post-registration clinical experience Strong communication, decision-making and IT skills Ability to work independently and under pressure Willingness to work unsocial hours, including evenings and weekend Desirable Experience in telephone triage or primary care Coaching/mentoring experience Knowledge of local healthcare services Join a team where your clinical expertise makes a real difference in urgent care delivery.