Parts Supervisor Volkswagen St. Andrews Salary up to £30,000. OTE up to £34,000. Colleague Benefits Enjoy your birthday off on us every year! Colleague Discount We offer excellent discounts on new and used car purchases, parts and servicing across all our brands. Industry leading training and development opportunities. Generous Holiday Allowance Your free time matters to us! We give all our employees up to 40 days annual leave each year. Your Family Matters As a family run Company, your family matters to us. We offer our employees a pension plan, death in service scheme and access to our staff saving club. We also offer free corporate passes for Five Sister Zoo, Almond Valley and many more local attractions! YourDiscounts is our retail discount partner. You can save hundreds of pounds on everything from holidays to your weekly shopping! Vehicle Introduction Bonus Earn £100 by referring a friend or family member to purchase a car at one of our Dealerships. Up to 5 study days off per annum, plus time off for any exams. Role Overview Order Management & Stock Control: Ensure daily processing and invoicing of V.O.R. (Vehicle Off Road) orders, manage PDR (damages and shortages), track back orders, and oversee perpetual stock checks. Customer Service & Issue Resolution: Handle customer queries, resolve parts identification issues, and provide cover for counter and telephone duties as needed, ensuring customer satisfaction. Financial Management & Reporting: Control van delivery orders, reconcile unpaid cash sales, complete daily banking, and report parts figures, ensuring accurate financial processes. Team Development & Training: Provide training, coaching, and arrange development opportunities for the Parts team, ensuring all members are knowledgeable and effective in their roles. Promotions & CRM Management: Manage parts promotions, ensure timely parts receipts, and update parts emails and CRM inquiries, ensuring daily order processing and customer account management.