Payroll & Benefits Specialist
Department: HR & Payroll
Employment Type: Permanent - Full Time
Location: London
Reporting To: Emily Goold
Description
The Payroll & Benefits specialist – North America will play a pivotal role within the team, responsible for managing and administering payroll and benefits for employees in the United States and Canada. This role will work closely with managers and employees in both the US and Canadian offices to address payroll queries, provide payroll information, and escalate issues as needed.
This is an excellent opportunity for an experienced payroll and benefits specialist who is detail-oriented and organised to own CFC’s North American payroll process.
About the role
The Payroll and Benefits Specialist will be responsible for North American payroll, based in the London office. Key responsibilities include:
* Managing bi-weekly payroll for US and Canadian employees, ensuring accuracy and compliance.
* Maintaining and updating payroll records, including new hires, leavers, salary changes, parental leave/pay, and variable pay changes.
* Calculating and processing employee deductions, bonuses, and overtime payments.
* Preparing and distributing payroll reports and statements.
* Ensuring timely filing of payroll taxes and compliance with US and Canadian regulations.
* Coordinating with the Payroll & Benefits Team Leader and finance to reconcile payroll accounts.
* Administering employee benefits programs, including health, dental, vision, life insurance, 401(k), and others.
* Coordinating open enrolment processes and assisting employees with benefits selection.
* Managing benefits-related inquiries and assisting with claim resolutions.
* Maintaining accurate benefits records and ensuring compliance with laws such as ERISA, COBRA, and Canadian benefits regulations.
* Preparing and filing required reports, including quarterly and annual tax filings.
About you
The ideal candidate will have demonstrable experience in North American payroll and benefits administration, with excellent attention to detail and problem-solving skills.
Requirements include:
* Strong knowledge of US and Canadian payroll laws and regulations.
* Experience with payroll software and HRIS systems (e.g., ADP, Celergo).
* Excellent attention to detail and analytical skills.
* Understanding of payroll and benefits compliance from end to end.
Core Values
Love what you do: We show up each day ready to take on the world, with passion and intensity that make a difference.
Challenge everything: We question the status quo and strive to improve continually.
Have fun, be good: We make work enjoyable, welcome diverse viewpoints, and treat everyone with respect.
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